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Help Accessing Your Library Account
and Reserving Items

 

Can't Access your Account

You have put in your barcode number, and your PIN, click "Submit" and you get

 

 
What went wrong?

First, be sure that you use the barcode listed on the back of your Library Card

Second, be sure that you enter you PIN correctly and in the right upper or lower case. 

If you think your PIN is "joe55", and it is really "JOE55", then "joe55" will bring up the error above. 

If you have tried both upper and lower case, then you might have forgotten that you changed it.

You can call the Main Library, 534-4802, or your local branch library, and ask them to enter a new PIN using your birth year, phone number, any combination of text and/or numbers between 4-10 characters in length. 

 

 

 
Library Card has Expired

You try to reserve a book, you enter your barcode number, and your PIN, click "Submit" and you get

What went wrong?

Well, your library card has expired.  You either need to come by the library, or call the Main Library, 534-4802, or your local branch library, and they will get the information needed to renew your card.  There is no charge to renew your Library Card, we just want to be sure that we still have your correct phone number and address.

 

 

 
Account Exceeds Standards

You try to reserve a book, you enter your barcode number, and your PIN, click "Submit" and you get

What went wrong?

Well, you have a fine, and you must pay your fine off before you are allowed to reserve items.

 

 

 
Maximum Number of Reserves

You try to reserve a book, you enter your barcode number, and your PIN, click "Submit" and you get

What went wrong?

Well, you already have four items on reserve, which is the Library's limit.  You can click on "Patron Info", enter your barcode and PIN, and remove one or more of the items you have on reserve, then try to reserve the item again.

 

 

 
How to Reserve an Item

Reserving an Item requires a Library Card, a PIN, and for you to find the item you want to reserve.  Here is a step by step listing of reserving the John Grisham book "The appeal"

1) Search in Card Catalog

 

2) Click on format of your choice

 

3) Enter your barcode and PIN

 

4) Select location you want to pick it up at

 

5) You will now see a confirmation page

 

 

 
 
Please do not hesitate to contact a Librarian @ 534-2159